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Organisation advisory
Operating model, capability mapping, governance, decision rights and make-or-buy choices across the transformation.
Global Infor M3 transformation programs
The organisation and the people to make M3 work
MANDAT advises international companies on the client-side organisation and secures the specialist talent needed from transformation through cloud operations.
M3-native focusOne ecosystem. Sharper judgement.
Organisation perspectiveCapability before recruitment.
Flexible talent accessPermanent · Freelance · Interim
What we do
Client-side capability, designed to last
We do not implement ERP. We help clients shape the operating model, define the capabilities required and secure the people who make a global M3 transformation successful.
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Specialist talent
Permanent hires and freelance M3 specialists for leadership, architecture, processes, data, integration, testing and delivery.
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Interim leadership
Senior leaders who step in when delivery pressure, transition risk or timing cannot wait for a permanent appointment.
Transformation context
From on-premise to sustainable cloud operations
Organisation design and talent strategy must evolve with the program. MANDAT works across all five stages.
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On-premise landscape
Assess the estate and establish leadership.
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Golden template
Design processes, data, integrations and governance.
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Pilot implementation
Validate the template and deployment model.
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Global rollout
Scale while the operating organisation takes shape.
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Cloud operations
Build ownership, support and continuous improvement.
During transformation
Build the client-side program organisation to lead implementation
A successful M3 transformation needs more than an implementation partner. The client must retain direction, business ownership and decision authority. MANDAT helps define the organisation and secure the leaders and specialists required from golden template through pilot and global rollout.
Client-side leadership & governance
Transformation direction, program governance, architecture, process ownership and decision rights remain anchored with the client.
Targeted specialist capacity
Permanent, freelance and interim profiles add scarce M3 capability where the program needs depth, pace or independent client-side strength.
Transformation / Program Director
Owns direction, executive alignment, outcomes and the overall transformation mandate.
Program & Project Managers
Drive plans, dependencies, risks, governance and delivery across workstreams and rollouts.
Enterprise Architect
Aligns M3 CloudSuite with the enterprise landscape, target architecture and strategic principles.
M3 Solution Architect
Protects solution coherence across the template, local requirements and implementation partners.
End-to-End Process Leads
Own global process design across Finance, OTC, P2P, Manufacturing, Planning, Warehouse and Service.
Master Data Lead
Leads data ownership, cleansing, migration, quality and readiness for each deployment.
Integration Lead & Specialists
Define the integration landscape and control design, delivery, testing and transition.
Test, Change & User Experience
Secure solution quality, organisational adoption, role readiness and an effective user experience.
After go-live
Build the operating organisation before rollout is complete
Going live changes the organisation’s task — it does not end the transformation. MANDAT helps define what the client should own, what can be sourced from Infor or partners, and which permanent capabilities are needed to operate, govern and continuously improve M3 CloudSuite.
Client-side ownership
Business-facing support, application ownership, data governance, integrations, releases and continuous improvement remain anchored in the client organisation.
Managed services
Operational and specialist services can be delivered by Infor or partners — with clear interfaces, service ownership and escalation paths on the client side.
M3 Application / Product Owner
Owns roadmap, priorities, value and the relationship between business, IT and service providers.
First-Level Support Lead
Builds the business-facing support model, triage, knowledge base and escalation process.
Functional M3 Specialists
Support and improve Finance, OTC, P2P, Manufacturing, Planning, Warehouse and Service.
Integration & Platform Lead
Owns integrations, monitoring, technical coordination and operational resilience.
Master Data & Governance Lead
Defines data ownership, quality controls and governance across the global organisation.
Release & Change Manager
Coordinates cloud releases, testing, business readiness and controlled adoption.
Service / Vendor Manager
Manages service levels, supplier performance, escalations and commercial governance.
Continuous Improvement Lead
Turns operational insight and business needs into a prioritised improvement pipeline.
Specialist coverage
Role architecture — not generic ERP recruitment
Search is calibrated to the program stage, mandate, decision rights and outcomes the person must own.
- Transformation Director
- Program / Project Manager
- Enterprise Architect
- M3 Solution Architect
- Master Data Lead
- Integration Specialist
- Test Manager
- End-to-End Process Leads
“We design the client-side capability and find the people who make it work.”
Founder & Principal
Senior judgement, personal commitment
Kent Enrico Petersen brings more than 25 years of international experience from the IT industry, including senior roles with Infor and Infor partners. He has deep knowledge of the Infor M3 ecosystem, the transformation journey from on-premise to cloud and the organisations required to lead, deliver and operate global programs. Combined with earlier experience building and running a specialist recruitment business, this gives MANDAT a distinctive blend of M3 insight, organisational judgement and search capability. Clients work directly with Kent throughout the engagement.
Kent Enrico Petersen
Founder & Principal
Start a conversation
What capability does your program need next?
Whatever the need — organisation design, a critical permanent hire, freelance capacity or interim leadership — every engagement starts with a clear mandate.